Privacy Policy

Last updated: October 15, 2025

At Tatkowski Interpreting & Recruitment ("we", "us", "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our translation, interpreting, and recruitment services.

1. Information We Collect

1.1 Personal Information

When you request our services, we may collect:

  • Name, email address, phone number
  • Postal address and billing information
  • Company name and job title (for business clients)
  • Documents submitted for translation or certification
  • CV/resume and employment history (for recruitment candidates)

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address, browser type, and device information
  • Pages visited and time spent on our website
  • Referring website and search terms used
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your personal information for the following purposes:

  • Service Delivery: To provide translation, interpreting, and recruitment services
  • Communication: To respond to inquiries, send quotes, and provide service updates
  • Payment Processing: To process invoices and payments securely
  • Quality Assurance: To maintain service quality and resolve disputes
  • Legal Compliance: To comply with Irish and EU legal obligations
  • Marketing: To send promotional communications (with your consent)
  • Website Improvement: To analyze usage patterns and improve user experience

3. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

  • Contract Performance: Processing necessary to fulfill our service agreement with you
  • Legitimate Interests: For business operations, fraud prevention, and service improvement
  • Legal Obligation: To comply with Irish tax law, employment law, and other regulations
  • Consent: For marketing communications and optional data processing (you can withdraw consent anytime)

4. Data Sharing and Disclosure

We may share your information with:

  • Translators and Interpreters: Qualified professionals who sign confidentiality agreements
  • Certification Authorities: Notaries, solicitors, and apostille services when requested
  • Payment Processors: Secure third-party payment gateways
  • Recruitment Partners: Employers and placement agencies (candidates only, with consent)
  • Legal Authorities: When required by law or to protect legal rights
  • Service Providers: Cloud storage, email hosting, and analytics tools under strict data processing agreements

We never sell your personal information to third parties.

5. Data Security

We implement industry-standard security measures to protect your data:

  • Encrypted data transmission (SSL/TLS)
  • Secure cloud storage with access controls
  • Regular security audits and vulnerability assessments
  • Confidentiality agreements with all staff and contractors
  • Secure document disposal procedures

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but take all reasonable precautions.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy:

  • Translation/Interpreting Records: 7 years (Irish tax and legal requirements)
  • Recruitment Candidate Data: 2 years after last contact (with consent for longer retention)
  • Marketing Data: Until you unsubscribe or request deletion
  • Website Analytics: 26 months (Google Analytics default)

7. Your Rights Under GDPR

As a data subject in the EU/EEA, you have the following rights:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request deletion of your data ("right to be forgotten")
  • Restriction: Limit how we process your data
  • Portability: Receive your data in a structured, machine-readable format
  • Objection: Opt-out of direct marketing or certain processing activities
  • Withdraw Consent: Revoke consent for data processing at any time

To exercise any of these rights, contact us at: [email protected]

8. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience:

  • Essential Cookies: Required for website functionality (cannot be disabled)
  • Analytics Cookies: Google Analytics to understand user behavior (can be disabled)
  • Preference Cookies: Remember language selection and theme preferences

You can control cookies through your browser settings or our cookie consent banner.

9. Third-Party Links

Our website may contain links to external sites (e.g., WhatsApp, LinkedIn). We are not responsible for the privacy practices of these third parties. Please review their privacy policies separately.

10. International Data Transfers

Your data may be transferred outside the EU/EEA when using certain service providers (e.g., cloud hosting). We ensure adequate safeguards are in place, such as:

  • Standard Contractual Clauses (SCCs) approved by the European Commission
  • Adequacy decisions recognizing equivalent data protection standards

11. Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our services after changes constitutes acceptance of the revised policy.

13. Data Protection Officer

For privacy-related inquiries or to exercise your rights, contact our Data Protection Officer:

Email: [email protected]
Phone: +353 83 871 0861
Post: Tatkowski Interpreting & Recruitment, Castle Grove, Swords, Co. Dublin, K67, Ireland

14. Complaints and Regulatory Authority

If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Irish Data Protection Commission (DPC):

Website: www.dataprotection.ie
Email: [email protected]
Phone: +353 (0)761 104 800

Contact Us

If you have questions about this Privacy Policy or how we handle your personal data, please contact us:

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